For calendar year plans, the madness of open enrollment season is finally over – and the tendency is to kick back and take a breathe.
But a few post-enrollment steps now can make next year’s open enrollment (and your overall 2017) a whole lot more efficient.
Here are three post open enrollment steps to take right now, courtesy of Colin Bradley:
1. Take inventory
A postmortem, a post-enrollment review, it doesn’t matter what you call it, as long as you set aside some time gauge how effective your open enrollment efforts were.
Example: If you were trying to move employees to your
high-deductible plan, were you successful? You may also want to discuss the questions you fielded to see which benefits areas were the most confusing.
2. Survey your staffers
While employees are still focused on their benefits, it’s a good idea to send out a brief survey (no more than 10 questions) about their thoughts on the open enrollment process. This will help you uncover what worked, what didn’t and what you can do differently.
SurveyMonkey is an easy-to-use option for surveying. Check it out here:
3. Put the results to work
With the info from your post-enrollment review and survey, you can tweak your current benefits strategy accordingly.
Example: If retention has been a problem, see if there are benefits employees place a premium on? If so, do you have any resources/budget room to beef up those offerings?